Everyone who eats at Daily Bread should be treated as a valued guest, with respect, with courtesy, and with kindness. Guests should be addressed politely as “Sir” or “Miss” or “Ma’am” or by their given names.
It is a Daily Bread policy that volunteers DO NOT give money, medication, or rides to guests. If asked, volunteers should politely respond that we canʼt give out cash or rides. All requests for assistance should be referred to the assistance program on the second Wednesday of the month.
Volunteers should never deal with an angry or confrontational guest alone. Always bring in another volunteer, usually the crew chief. If a guest makes a volunteer feel uncomfortable in any way, he/she should quietly leave the situation and report it to the crew chief.
All volunteers should check with the crew chief before giving out any additional food or other extras. Usually seconds are available around 12:15 p.m.
Volunteers should identify themselves by their first names only. No volunteer should feel pressured to provide any personal information to guests, such as full name, address, phone number, etc.
Many guests with mental health issues have problems with being touched. Other guests may misread physical contact. In general, volunteers should avoid physical contact with guests.
Do not bring valuables (purse, phone, wallet, etc.), which canʼt be kept on your person, into the Soup Kitchen area. Or, bring a padlock and use a volunteer locker.
All volunteers should dress in clean, sturdy, non sexually suggestive attire (i.e., no short shorts, too tight or low cut tops.)
Smile and have a good time!
Public Health Regulations
Please view this 2 minute video before volunteering. http://www.youtube.com/watch?v=hD5NchP-B8I
Wash hands thoroughly with soap when you arrive and before you handle food. (Use one of the hand-washing sinks in the kitchen.) Wear clean plastic gloves when handling food. Discard gloves after handling nonfood objects, phone, door knobs, etc. Replace with clean gloves.
Wash hands after each trip to the rest room, after sneezing or coughing, or changing from unclean to clean jobs.
Wear a clean apron.
Do not touch your face or hair when preparing food.
Do not eat or drink while preparing or serving food.
All soiled dishes and trays go on the dish cart and are taken into the kitchen. “Seconds” must be served on a clean plate or bowl.
Public health rules state that any uncovered food not under a sneeze guard (plates, salads, desserts) must be handed to guests by a server.
Do not volunteer if you are having flu-like symptoms.
Guests can enjoy beverages from the coffee table as soon as they are inside. However, no food should be taken from the serving tables until the official welcome.
Take out food is not allowed unless it is prepackaged food or whole fruit.
Close-toed shoes are required; no sandals.
Hair must be pulled back away from face.